2021 Latest Guide for EUROPACE, AKIRA, MIDEA, TRENTIOS & AVOLTA Portable Aircon Repair Work and other popular brands.

Due to Covid situation, most centers has strictly by appointments only rules, do remember to contact them before heading down directly just in case and avoid disappointment!

​At iAircon, we do not provide portable aircon repairs, however we have been receiving many inquiries on getting portable aircon repairs done, so we decided to give everyone the proper guide here.

Your are most welcome! :D

EUROPACE Casement Aircon or Portable Aircon

Customer Service Hotline: 62910800

Website: https://www.europace.com.sg/

Email: portableac@strategic.com.sg

In case you decide to go directly to their Sales, Showroom, Walk-In Service Center, here’s their address:
 

10 Changi South Street 3, #06-01 Singapore 486147

Operating Hours: Monday to Friday, 10AM to 4PM
(Closed on SATURDAYS, SUNDAYS and PUBLIC HOLIDAYS)

Google Map @ https://goo.gl/maps/5V6ifs5E2PM3gPBQ9

 

Useful Tips:

• When you make calls to Europace, always remember to ask for the representative’s name, sometimes due to many calls, you might have a hard time looking for person who was in charged of your call, you can save a great deal of time for the help you need.

• Be ready with information on the problems of the portable aircon such as Error code or brief description on the issue occurred.

• You should also have these details such as Model Numbers, Serial Numbers or Warranty information, this can truly speed up the entire process as well.

• If having a hard time to get your calls answered or getting their phone support, instead of making numerous calls and being put on hold. Simply reach out to Europace through their Facebook page @ https://www.facebook.com/EuropAceSingapore using Facebook.com’s Messenger, leave them a message with contact number and they will get back to you, so you will not have to waste precious time waiting.

AKIRA Portable Aircon

Customer Service Hotline: 96492647

Website: https://myakira.com/
Email: customercare@tt-intl.com

Address:

49 Sungei Kadut Ave, #03-01, Singapore 729676

Operating Hours: Monday-Thursday 9AM to 6PM

(Closed on FRIDAYS, SATURDAYS, SUNDAYS and PUBLIC HOLIDAYS)
 

Google Map @ https://g.page/Akira-Singapore?share
 

Useful Tips:

• When you make calls to AIKRA, always remember to ask for the representative’s name, sometimes due to many calls, you might have a hard time looking for person who was in charged of your call, you can save a great deal of time for the help you need.

• Be ready with information on the problems of the portable aircon such as Error code or brief description on the issue occurred.

• As usual, always have Model Numbers, Serial Numbers or Warranty information on standby, because with such details, you can speed up the entire process of getting support efficiently.

• Cannot get your calls through? Reach out to AKIRA through their Facebook page @ https://www.facebook.com/akira.singapore.page/ using Facebook.com’s Messenger, leave them a message with contact number and they will get back to you so that you will not have to waste precious time waiting on the line.

• Since AKIRA is using mobile number for their customer service support, so you can also leave them SMS Text message or WhatsApp them directly!

MIDEA Portable Aircon

Customer Service Hotline: 62222536

Website: https://www.midea.com/sg/
Email: https://www.midea.com/sg/contact-us

Address:

158 Cecil street, #07-01/02, Singapore 069545


Operating Hours: Monday - Friday: 9am to 6pm (Excluding lunch time 12pm to 1pm)

(Closed on SATURDAYS, SUNDAYS and PUBLIC HOLIDAYS)
 

Google Map @ https://g.page/midea-sg?share

Useful Tips:

• When you make calls to MIDEA, always remember to ask for the representative’s name, sometimes due to many calls, you might have a hard time looking for person who was in charged of your call, you can save a great deal of time for the help you need.

• Be ready with information on the problems of the portable aircon such as Error code or brief description on the issue occurred.

• As usual, always have Model Numbers, Serial Numbers or Warranty information on standby, because with such details, you can speed up the entire process of getting support efficiently.

• If no one answers you calls or reduce waiting time. You can reach out to MIDEA through their Facebook page @ https://www.facebook.com/msg.singapore using Facebook.com’s Messenger, leave them a message with contact number and they will get back to you so that you will not have to waste precious time waiting on the line.

TRENTIOS & AVOLTA Portable Aircon
 

We have visited TRENTIOS website, it seems that they do not “update” anymore portable aircons or multi-split aircon system. 

However, under their parent company Trends, they have another brand name called AVOLTA.

This means all AVOLTA products fall under the same support and customer service center as TRENTIOS.

Customer Service Hotline: 66340312

Main Web: http://www.trendshome.com.sg/
Website: https://www.trentios.com/

Website: https://avolta.com.sg/

Email Trentios: enquiries@trentios.com
Email Avolta: cs@avolta.com.sg

Address:

1 Ubi View #01-04 Focus One Singapore 408555

Operating Hours: Monday to Friday: 9am to 6pm

Saturday: 9am to 12.30pm

Lunch hour: 12.30pm to 1.30pm

(Closed on SUNDAYS and PUBLIC HOLIDAYS)
 

Google Map @ https://goo.gl/maps/2NGVHLpu7UobJEvd7

Bonus! For TRENTIOS or AVOLTA Portable Aircons, their in-house technical support does provide online booking for Portable Aircon Servicing priced $80 on the following links:

• For Trentios > https://shop.trentios.com/product/portable-aircon-servicing/

• For Avolta > https://avolta.com.sg/shop/product/portable-aircon-servicing/

Useful Tips:

• When you make calls to TRENTIOS or AVOLTA , always remember to ask for the representative’s name, sometimes due to many calls, you might have a hard time looking for person who was in charged of your call, you can save a great deal of time for the help you need.

• Gather all information on the problems of the portable aircon such as Error code or brief description on the issue occurred.

• Always have Model Numbers, Serial Numbers or Warranty information on standby, because with such details, you can speed up the entire process of getting support efficiently.

• Reach out to TRENTIOS or AVOLTA through their Facebook page @ https://www.facebook.com/TrentiosSingapore or https://www.facebook.com/avolta.com.sg using Facebook.com’s Messenger, leave them a message with contact number and they will get back to you so that you will not have to waste precious time waiting on the line.

More to go! To be continued...

Another guide is brewing in progress....

We will be creating a new guide on "Portable Aircon Repair: Common Problems & Fixing Them All!"